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Performance Management System Masterclass

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Performance Management System Masterclass

Categories: Executive HR
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About Course

Course overview :

To understand the framework of the performance management system in the

context of KPI measurement and Balance scorecard along with the identification

of the tools for KPI selection and target setting in addition to comparison between

KPIs & competency framework as performance appraisal tools.

What Will You Learn?

  • By the end of the course the trainees are expected to be able to:
  • ? Formulate strategic plan
  • ? Set Smart Objectives
  • ? Set realistic targets
  • ? Assess individual behaviors & skills
  • ? Use Balanced scorecard on different levels
  • ? Create performance appraisal form
  • ? Create individual scorecards and determining weights

Course Content

1-The value added from using measurable Performance systems

2- The process of PMS from assessment to launching

3- Strategic Management Model Framework
? o Vision & mission statements ? o External & Internal Scanning tools ? o SMART objectives ? o Corporate Balanced scorecard ? o Project & Action plans

4- Performance Management Vs. Performance Appraisal

5- Balanced Scorecards as a tool for Strategy visualization

6- KPIs Types
? Qualitative vs quantitative ? Leading vs lagging ? Efficiency vs effectiveness ? Strategic vs operational

7- KPI selection process through value flow analysis

8- KPI Alignment from organizational level to individual level

9- Departmental score card and individual scorecard

10- Documentation of KPIs and using smart KPIs library

11- Target setting techniques